FAQs > MINISTRY OF DEVELOPMENT > Public Works Department > Road

Services under Ministry of Development

Services under Public Works Department

FAQs – Road

GENERAL QUESTIONSAPPLICATION

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How Do I Report Road or Footpath Defects? How about Street Light Faults?

Please dial Talian Darussalam Hotline 123 for the Department of Road Services and give your name, contact details, the location and the nature of the complaints. It is important that we are able to call you back on your complaint.

How Do I Report Damaged, Worn Or Missing Nameplates Or Road Signage?

Please dial Talian Darussalam Hotline 123 for the Department of Road Services and give your name, contact details, the location and the nature of the complaints. It is important that we are able to call you back on your complaint.

What Types Of Complains Are Received From The Public By The Department Of Road Services?

The public can make complaints related to any of these Department of Road Services by dialing Talian Darussalam Hotline 123. Please provide your name, contact details, the location and the nature of the complaints. It is important that we are able to call you back on your complaint.

Types of complaints that can be made and lodge by the public:

i. Road surface reinstatement
ii. Traffic light malfunction
iii. Fallen trees that blocking the road
iv. Road-side drain blockage
v. Water-ponding on the road
vi. Unmaintained long grass that needs cutting
vii. Animal carcasses laying on the road
viii. Faded road lane markings
ix. Drainage grating
x. Damage Road Signboard
xi. Road safety hazard
xii. Damage of the guardrail
xiii. Damage road-side drain
xiv. Potholes on the road
xv. Slope failure at the road
xvi. Cleaning the road due to debris

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How Can I Apply For The Road Upgrading or Asphalt?

You are required to write a letter to Director of Road Services under Department of Public Works as the address is attached below.

To: Director of Roads,
Department of Public Works,
Old Airport,
Berakas, BB3510
Brunei Darussalam

Please provide your name, contact details, address and location of the request application.

The application request will be process once it is been examined and reviewed by Department of Road Services and the successful application will be fulfilled according to first come first served basis.

How Can I Apply For The Road Gravel Or Asphalt Shavings Or Cold Mill?

You are required to write a letter to Director of Road Services under Department of Public Works as the address is attached below.

To: Director of Roads,
Department of Public Works,
Old Airport,
Berakas, BB3510
Brunei Darussalam

Please provide your name, contact details, address and location of the request application.

The application request will be process once it is been examined and reviewed by Department of Road Services and the successful application will be fulfilled according to first come first served basis.

How Can I Apply For The Roadside Concrete Drain?

You are required to write a letter to Director of Road Services under Department of Public Works as the address is attached below.

To: Director of Roads,
Department of Public Works,
Old Airport,
Berakas, BB3510
Brunei Darussalam

Please provide your name, contact details, address and location of the request application.

The application request will be process once it is been examined and reviewed by Department of Road Services and the successful application will be fulfilled according to first come first served basis.

How Can I Apply For The road hump or the Pendulum, convex mirrors, signage and guardrail?

You are required to write a letter to Director of Road Services under Department of Public Works as the address is attached below.

To: Director of Roads,
Department of Public Works,
Old Airport,
Berakas, BB3510
Brunei Darussalam

Please provide your name, contact details, address and location of the request application.

The application request will be process once it is been examined and reviewed by Department of Road Services and the successful application will be fulfilled according to first come first served basis.