FAQs – Government Building
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Where Do I Complaint On Ceiling, Doors, Mirror, And Damaged Wall?
Department of Building Services will received your complaints for any building defects for Government Housings (MOD & JKR Housings, JPA Housings and Government Rented Houses).
Apart from the above Housings, please refer to Building Maintenance Section / Unit in the other Ministries if you have such building defect complaints as each Ministry has its own Building Maintenance Section / Unit.
What Are The Types Of Complaints Received From The Public For Department Of Building Services?
Department of Building Services will received the following complaints:
i. Defects in parts of building apart from mechanical and electrical defects.
ii. Anything related to the compound of buildings such as fencing, outside flooring or garage.
iii.Plumbing defects inside a building starting from water meter to the building. (Water meter not included)
What Government Housing That Are Currently Maintained By Department Of Building Services?
What Sort Of Complaint That Can Be Covered / Entertained By Department Of Building Services?
For Government Buildings, staffs under MOD can complaint through calling Talian Darussalam Hotline 123 for any building defects.
What Is The TPOR For Department Of Building Services To Engage Complainants?